{"id":3010,"date":"2019-03-19T21:12:06","date_gmt":"2019-03-19T21:12:06","guid":{"rendered":"https:\/\/sagenet.com\/?p=3010"},"modified":"2019-10-21T18:11:49","modified_gmt":"2019-10-21T18:11:49","slug":"sagenets-sageview-platform-breathes-new-life-into-credit-unions-legacy-digital-signage-network","status":"publish","type":"post","link":"https:\/\/www.sagenet.com\/press-release\/sagenets-sageview-platform-breathes-new-life-into-credit-unions-legacy-digital-signage-network\/","title":{"rendered":"SageNet\u2019s SageVIEW\u2122 Platform Breathes New Life into Credit Union\u2019s Legacy Digital Signage Network"},"content":{"rendered":"

TULSA, Okla.\u00a0<\/strong>\u00a0\u2013\u00a0SageNet,\u00a0a Tulsa-based managed network services, Digital Signage and cybersecurity solutions provider, recently partnered with Tulsa Federal Credit Union (TulsaFCU) to perform a digital signage conversion at all of its locations. The conversion reinvigorates TulsaFCU\u2019s signage initiative and adds real-time monitoring to the organization\u2019s digital signage program.<\/p>\n

TulsaFCU is a federally-chartered credit union founded in 1943. The financial institution has over 65,000 members, more than $780 million in assets, and 15 locally convenient branches. TulsaFCU strives to serve and enrich the lives of others by offering tailored financial solutions, engaging with its members, inspiring the community and investing in its employees.\u00a0Membership with \u200bTulsaFCU is open to anyone who lives, works, goes to school, or worships in Tulsa, Cherokee, Creek, Okmulgee, Osage, Mayes, Muskogee, Pawnee, Rogers, Washington, or Wagoner county.<\/p>\n

Like many early adopters of digital signage, TulsaFCU began to experience software and hardware issues shortly after the launch of their legacy digital signage network. Over time these challenges grew to become unmanageable, resulting in an increasing number of blank digital signage screens throughout TulsaFCU\u2019s branches. When TulsaFCU attempted to resolve these issues, they found their original digital signage vendor did not offer the post-launch support they required. Seeking an unbiased assessment of the system, TulsaFCU contacted SageNet\u2019s digital signage team.<\/p>\n

SageNet investigated and quickly determined the problem was not with the screens but rather with the media players that controlled the displays. By replacing the media players with professional grade hardware, SageNet was able to cost-effectively resurrect TulsaFCU\u2019s entire signage network without replacing the large flat-screen displays. In addition, SageNet deployed its\u00a0Sage<\/em>VIEW\u2122 enterprise-level hardware\/software\/support platform to stabilize the entire digital signage network.<\/p>\n

\u201cThis is a fairly common problem confronting early-adopters,\u201d said IV Dickson, SageNet\u2019s Director of Digital Signage. \u201cPioneers often lead the way in experiencing technology\u2019s growing pains. For TulsaFCU, these pains manifested themselves as blank digital signage screens at a majority of their locations, a lack of support, and a talented IT team stretched thin just keeping up with other technologies.\u201d<\/p>\n

Beyond replacing the media players, SageNet also moved TulsaFCU to a cloud-based Content Management System (CMS) that provides greater ease of use and monitoring. According to Dickson, the new CMS provides TulsaFCU greatly extended capabilities and functionality for presenting dynamic financial data such as personal loan rates and mortgage interest rates.<\/p>\n

\u201cThis information is highly regulated, and rates fluctuate throughout the day, so it\u2019s important to have the ability to present the latest information to customers,\u201d said Dickson. \u201cThis new content management system can now automatically refresh and display the most current rates for TulsaFCU customers every 15 minutes.\u201d<\/p>\n

\u201cSageNet was simply a game-changer,\u201d said Eric Hilarie, TulsaFCU\u2019s senior vice president and chief retail officer. \u201cAs a credit union, we are member-owned and take all investments seriously. We had invested a relatively significant amount of resources in our digital signage system, and it appeared to be languishing. SageNet worked with our IT team to cost-effectively revive the system while making it easier to use and more robust in the process. Our signage program now works as originally intended, providing another great tool to enhance the member experience within each of our branches.\u201d<\/p>\n

To more easily monitor, manage and maintain their Digital Signage Network, TulsaFCU opted for added support through SageNet\u2019s 24\/7 Network Operations Center (NOC). SageNet operates three U.S.-based Network and Security Operations Centers, as well as on-site technician support available to all of its customers.<\/p>\n

SageNet\u2019s\u00a0Sage<\/em>VIEW digital signage solution has already paid dividends to TulsaFCU. Through its 24\/7 monitoring, SageNet was most recently able to detect that a physical change had been made in a firewall configuration and informed TulsaFCU\u2019s IT team a machine was not operating correctly.<\/p>\n

\u201cBy updating TulsaFCU\u2019s technology, SageNet was able to take something that appeared to be end-of-life and cost-effectively make it productive for the brand again,\u201d added SageNet CEO Daryl Woodard. \u201cThis is a SageNet strength. Technology is constantly evolving. Our role as a managed services partner is to help our clients adopt technologies that help them achieve their missions. And to help them adapt as technologies or their businesses change. It\u2019s all about leveraging technology in support of the organization\u2019s operations.\u201d<\/p>\n

In addition to providing end-to-end digital signage solutions, SageNet has more than 30 years of experience providing a broad range of managed network services to large, multi-site organizations nationwide, from primary and back-up networks to cybersecurity to 24\/7 monitoring, service and support.<\/p>\n

About SageNet<\/small><\/h4>\n

SageNet is passionate about trusted connections. The company believes that by creating, discovering and nurturing trusted connections with its customers, associates and community, SageNet enhances the world that connects us all.<\/small><\/p>\n

As a leader in managed network and cybersecurity services, SageNet connects, manages and protects technologies and devices across the enterprise. SageNet\u2019s collaborative approach provides peace of mind and systems-confidence that empowers an organization to focus on its core mission.<\/small><\/p>\n

The company offers world-class service and support via its three US-based 24\/7 Network Operations Centers (NOCs) and Security Operations Centers (SOCs), geographically-diverse teleports, a central National Logistics Center, multiple data centers, and a nationwide field service organization.<\/small><\/p>\n

With a three-decade track record in managed services, SageNet boasts a long-term customer base that includes the nation\u2019s largest retail, healthcare, financial, utilities and energy organizations. SageNet manages communications at more than 220,000 endpoints. Headquartered in Tulsa, SageNet has regional offices in Washington, D.C., Atlanta, Chicago and Philadelphia.<\/small><\/p>\n","protected":false},"excerpt":{"rendered":"

TULSA, Okla.\u00a0\u00a0\u2013\u00a0SageNet,\u00a0a Tulsa-based managed network services, Digital Signage and cybersecurity solutions provider, recently partnered with Tulsa Federal Credit Union (TulsaFCU) to perform a digital signage conversion at all of its…<\/p>\n","protected":false},"author":64,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[94],"tags":[],"class_list":["post-3010","post","type-post","status-publish","format-standard","hentry","category-press-release","industry-area-finance"],"acf":[],"ase":null,"_links":{"self":[{"href":"https:\/\/www.sagenet.com\/wp-json\/wp\/v2\/posts\/3010","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sagenet.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sagenet.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sagenet.com\/wp-json\/wp\/v2\/users\/64"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sagenet.com\/wp-json\/wp\/v2\/comments?post=3010"}],"version-history":[{"count":0,"href":"https:\/\/www.sagenet.com\/wp-json\/wp\/v2\/posts\/3010\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.sagenet.com\/wp-json\/wp\/v2\/media?parent=3010"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sagenet.com\/wp-json\/wp\/v2\/categories?post=3010"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sagenet.com\/wp-json\/wp\/v2\/tags?post=3010"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}