Bozzuto\u2019s Inc.\u00a0 is\u00a0 a\u00a0 leading\u00a0 wholesale\u00a0 distributor\u00a0 of\u00a0 products to retailers in New England, New York,\u00a0 New Jersey,\u00a0 Maryland and Pennsylvania. Established in 1945, Bozzuto\u2019s has won the International Grocers Alliance (IGA) President\u2019s Cup five times. This prestigious award is the highest honor that an IGA organization can receive and identifies Bozzuto\u2019s as a leader among IGA distributors.<\/p>\n
Bozzuto\u2019s offers a total service approach to its independently owned grocery retailers in the Northeast and Mid-Atlantic regions, providing a wide variety of goods and services that includes everything from dairy, produce, meat and seafood to transportation and logistics. The company\u2019s state-of-the-art distribution centers use the latest technology designed to maximize connectivity, security and customer service.<\/p>\n
Network engineering isn\u2019t one of the company\u2019s core areas of expertise, so they decided to look at outsourced providers. Bozzuto\u2019s reached out to SageNet. \u201cWe look for the brightest minds in technology to improve our retail customer\u2019s experience,\u201d said Russ Gorman, Bozzuto\u2019s Senior Project Lead. \u201cAnd this is precisely what we found in partnering with SageNet.\u201d<\/p>\n
Headquartered in Tulsa, Okla., SageNet designs, implements, manages and protects fast, secure and reliable networks that empower organizations to achieve their business objectives. SageNet\u2019s integrated network infrastructure, dedicated personnel and innovative products and services have set the standard for managed network services. The company\u2019s customer base represents many of the nation\u2019s leading retail, healthcare, energy and financial companies.<\/p>\n
At present, SageNet works with 180 of Bozzuto\u2019s customers throughout the Northeast. In addition to providing these stores with broadband connectivity for their point-of-sale systems, SageNet implemented an automatic failover to a 4G cellular backup connection in case of a broadband outage. The solution provides more backup at the same price the grocers were already paying while eliminating overage charges from previous providers.<\/p>\n
SageNet conducted a short pilot program to prove the benefits of the proposed solution. The pilot was so successful that Bozzuto\u2019s moved forward with SageNet providing turnkey network services to Bozzuto\u2019s customers.<\/p>\n
\u201cUltimately, we at Bozzuto\u2019s work for our independent grocers, so our job is to make their jobs easier. SageNet works hand-in-hand with us to make this happen,\u201d said Russ Gorman. \u201cWe work with a wide range of both small and large independent grocers, but they all have similar technology needs. With SageNet\u2019s help, we meshed together a best-of-breed technology solution that helps their operations run efficiently, decreases costs and increases capabilities.<\/p>\n
\u201cFrom day one, SageNet has provided impeccable customer service that has never faltered. They\u2019ve proactively anticipated changes in technology, offering creative solutions to address our unique needs. Their engineering team is the best, by far, that I have had the privilege to work with in my 32-year career! We\u2019re 10 months ahead of schedule. And our network is faster, more reliable and more secure. In fact, this new, more-robust network is opening up other possibilities such as Wi-Fi, Voice over IP, video and more. It\u2019s really exciting.\u201d<\/p>\n
While Bozzuto\u2019s doesn\u2019t mandate that its retail customers utilize SageNet\u2019s advanced technology package for their connectivity needs, the wholesaler does offer incentives to these independent grocers because it recognizes the benefits the grocers will see in their operations.<\/p>\n
In addition, SageNet also now manages the retail locations\u2019 data center firewalls and unified threat management licensing.<\/p>\n
SageNet\u2019s expertise in managing technology solutions for multiple-site locations was one of the big draws for Bozzuto\u2019s, according to SageNet’s Chairman Daryl Woodard.<\/p>\n
\u201cThe Bozzuto\u2019s\/SageNet partnership is a great example of our collaborative approach to managed network services,\u201d said Woodard. \u201cBozzuto\u2019s chose to partner with us due to our engineering team\u2019s expertise in PCI compliance and cybersecurity. We\u2019ve proven ourselves by helping Bozzuto\u2019s help its customers. It is an honor to play a role contributing to the success of this customer-focused organization.\u201d<\/p>\n
And while creating a reliable broadband and backup solution was SageNet\u2019s initial success with Bozzuto\u2019s and its independent retailers, the relationship has expanded in several key areas.<\/p>\n
SageNet\u2019s experienced cybersecurity group has developed a VPN solution for Bozzuto\u2019s customers to securely gain access to their networks. SageNet also has piloted a VoIP solution that Bozzuto\u2019s can offer to its customers as part of its technology package. Most recently, Bozzuto\u2019s began a SageNet pilot program to offer an end-to-end digital signage solution that will enhance the shopping experience for the independent grocers\u2019 customers.<\/p>\n
Outsourcing network operations to a managed services provider enables Bozzuto\u2019s to provide its customers with cost-effective, reliable and secure connectivity, while empowering them to concentrate on their core business and customer satisfaction.<\/p>\n
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