{"id":3205,"date":"2019-11-05T15:27:19","date_gmt":"2019-11-05T15:27:19","guid":{"rendered":"https:\/\/sagenet.com\/?post_type=case_studies&#038;p=3205"},"modified":"2020-03-02T20:48:16","modified_gmt":"2020-03-02T20:48:16","slug":"intelligent-managed-network-services-fuel-retailers-innovative-smartpay-program","status":"publish","type":"case_studies","link":"https:\/\/www.sagenet.com\/case-studies\/intelligent-managed-network-services-fuel-retailers-innovative-smartpay-program\/","title":{"rendered":"Intelligent Managed Network Services Fuel Retailer&#8217;s Innovative SmartPay Program"},"content":{"rendered":"<h4>BACKGROUND<\/h4>\n<p>As one of the nation\u2019s leading convenience and gasoline retailers, <span class=\"text-accent\">Cumberland Farms<\/span> is recognized for innovation and for leveraging technology to help its customers save time and money. Founded in 1939, Cumberland Farms today operates more than 600 stores across 11 states. This highly successful family-owned business prides itself on envisioning new ways to provide the best possible products, at the best possible prices, with the best service.<\/p>\n<p>As part of its ongoing customer service initiatives, Cumberland Farms recently launched its free SmartPay Check-Link payment program, which automatically saves users 10 cents on every gallon of gas they buy at Cumberland Farms after enrolling. SmartPay delivers technology that enables customers to automatically pay using the SmartPay app on their smartphone or via a SmartPay card.<\/p>\n<h4>HOW IT WORKS<\/h4>\n<p>From a customer\u2019s perspective SmartPay is as simple as one-two-three: login, enter the pump number, and begin fueling. The price on the pump automatically drops 10 cents a gallon. At the end of the transaction, the app calculates the customer\u2019s savings for both the single transaction and total savings over time for all SmartPay transactions. Customers can also use SmartPay Check-Link inside the store. The app places a barcode on the smartphone\u2019s screen that is simply scanned at the register.<\/p>\n<p>Behind the scenes, SmartPay\u2019s enabling technology must perform equally flawlessly. This is where SageNet Managed Network Services are crucial. After all, the entire SmartPay system is entirely network-dependent. Should the network slow, or worse, be unavailable, SmartPay simply won\u2019t work. To ensure network availability, Cumberland Farms relies on SageNet to provide each store\u2019s primary and back-up high-speed, secure network connectivity.<\/p>\n<p>The SageNet\/Cumberland Farms network solution utilizes DSL services for primary network performance. In addition, a VSAT satellite overlay maintains business continuity at each site. SageNet\u2018s network management device monitors and manages connectivity. The SageNet approach provides a cost-effective, redundant communications network that supports advanced applications such as SmartPay, as well as more traditional requirements such as PCI compliance to POS and inventory tracking, as well as back-office applications.<\/p>\n<h4>BENEFITS<\/h4>\n<p>The SageNet retail-optimized network provides Cumberland Farms distinct benefits:<\/p>\n<ul>\n<li><strong><span class=\"text-secondary\">Continuity of Operations<\/span><\/strong> \u2013 VSAT provides redundant, diverse &amp; independent path.<\/li>\n<li><strong><span class=\"text-secondary\">Security<\/span><\/strong> \u2013 Broadband supports physical security, such as video surveillance. Satellite connectivity is inherently secure. SageNet has achieved Level I PCI compliance.<\/li>\n<li><strong><span class=\"text-secondary\">Bandwidth<\/span><\/strong> \u2013 Broadband connectivity robust enough to support SmartPay, as well as POS, inventory tracking, digital signage, and back-office applications.<\/li>\n<li><strong><span class=\"text-secondary\">Peace of Mind<\/span><\/strong> \u2013 SageNet offers nationwide service and support via its 24\/7 Network Operations Center.<\/li>\n<\/ul>\n<p>Offering customers a secure way to pay quickly while on-the-go, and better yet, to save money on gas, the SmartPay program exemplifies Cumberland Farms\u2019 brand promise to make every day easier for its customers. The company\u2019s selection of SageNet to provide its Managed Network Services is a powerful endorsement of SageNet\u2019s passion for network technologies.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To keep their SmartPay app up and running and their customers happy with discounted gas, Cumberland Farms needed a seamless network connection. That&#8217;s where SageNet&#8217;s Managed Services came into play.<\/p>\n","protected":false},"featured_media":3318,"template":"","class_list":["post-3205","case_studies","type-case_studies","status-publish","has-post-thumbnail","hentry","practice-area-auto-back-up","practice-area-business-continuity","practice-area-sageconnect","practice-area-broadband","practice-area-satellite-services","practice-area-vsat","practice-area-sagesecure","practice-area-managed-security-services","practice-area-compliance","practice-area-sageview-dtx","industry-area-c-store","managed-services-tax-managed-security-services","managed-services-tax-network-operations-center","managed-services-tax-monitoring-management"],"acf":[],"ase":null,"_links":{"self":[{"href":"https:\/\/www.sagenet.com\/wp-json\/wp\/v2\/case_studies\/3205","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sagenet.com\/wp-json\/wp\/v2\/case_studies"}],"about":[{"href":"https:\/\/www.sagenet.com\/wp-json\/wp\/v2\/types\/case_studies"}],"version-history":[{"count":0,"href":"https:\/\/www.sagenet.com\/wp-json\/wp\/v2\/case_studies\/3205\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sagenet.com\/wp-json\/wp\/v2\/media\/3318"}],"wp:attachment":[{"href":"https:\/\/www.sagenet.com\/wp-json\/wp\/v2\/media?parent=3205"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}